The Mayan Palace Resort Additional Information

NUEVO VALLARTA

Located just steps from the boutique shopping at La Plaza and the popular Cafe Del Lago restaurant, Mayan Palace is a model of modern comfort and convenience. Mayan Palace guests enjoy their own Brio Fitness Center and Studio Business Center just off of the lobby and a stunning pool overlooking the Bay of Banderas.

The Mayan Palace at Nuevo Vallarta offers decadent culinary delights to please every palate. Whether you’re looking to sample gourmet Mexican cuisine or simply craving a light snack, like a crêpe or seasonal cheese plate, you’ll find the fresh fare you desire at one of our 20 restaurants.

RIVIERA MAYA

Located a few steps from shopping at Jade Boutique and the popular restaurants Gong, Tramonto, and Frida’s, Mayan Palace is a model of modern comfort and convenience. Mayan Palace guests enjoy a stunning pool, which is the largest at the resort and overlooks the Caribbean Sea.

Upon arriving at the Mayan Palace Riviera Maya, guests are sure to find plenty of fun festivities to fill their evenings, including some truly amazing performances. And as the home to JOYÀ, the singular theatrical and culinary experience by Cirque du Soleil, this destination offers an opportunity to take in world-class entertainment even in the remote depths of the Yucatán Peninsula jungle.

PUERTO PENASCO

The Mayan Palace at Puerto Peñasco features a full selection of shows, sports, classes, fitness activities, and a variety of other ways for you and your family to discover your happiness. Events and activities at this gorgeous destination include beach volleyball, board games for the whole family, tequila and wine tastings, napkin-folding classes, the resort botanical tour, bocce ball tournaments, and Zumba classes.

ACAPULCO

With premium accommodations right next to the beach, pool, and golf course, Mayan Palace Acapulco gives you and your family immediate access to whatever you need to make your vacation perfect. Whether you want to eat with a cloth napkin on your lap or a beach towel beneath your head, Vidanta Acapulco is there to provide. With 15 restaurants, cafés, lounges, bars, and carts, finding a meal at the resort is a treat in itself. For activities, Adults and kids alike can lounge the day away in our Lazy Rivers or have a blast at the Aqua Park. Take part in one of dozens of resort activities and top it all off with some elegant vacation shopping at La Plaza.

TERMS & CONDITIONS                                                                                                                                                                                               

Along with each Experience, you will receive a Certificate that includes information on, and instructions on how to start booking, Your Experience. In consultations with You and following Your reasonable instructions, one of Our travel concierges will finalize the booking. Excluding experiences tied to specific dates, You must book Your Experience a minimum of 60 days before the date You* travel for Your Experience, and within one year of the date You won Your Experience. Further, You* must travel for or otherwise take Your Experience within 18 months of the date You won Your Experience. Your Experience is non-refundable and may not be transferred or resold.

If airfare and/or lodging are/is included with Your Experience, then i) air travel is available to and from any major destination within the 48 contiguous United States or Canada(only where described in inclusions), subject to availability, ii) You* may not be able to use air miles to upgrade Your* coach class flights, iii) You* are not guaranteed that the flights booked for Your Experience will be eligible for accumulation of air miles, and iv) You may modify and/or upgrade flights and/or hotels when using Our concierge to book Your travel, and will be charged separately for any additional associated costs. If airfare and/or lodging are/is NOT included with Your Experience, Our concierge is still available to assist You in booking travel and/or lodging if You request assistance, and You will be charged separately for all associated costs.

Except when the description of Your Experience specifically states otherwise, the following blackout dates apply: the week of each of New Year's Day, Thanksgiving and Christmas. You will be charged separately for any airport departure taxes, fees or fuel surcharges, where applicable. Ground transportation is not included unless specifically stated in the description of Your Experience. By redeeming Your Certificate and taking Your Experience, You agree that the supplier and/or booking agency is not the provider of any components of Your Experience (e.g., flights, lodging, tours, activities, meals, etc.) and will have no responsibility or liability in connection with any of the components of Your Experience or Your Experience as a whole.

DISCLAIMER OF LIABILITY – We act only as agent for You in acquiring or sourcing transportation, hotel accommodations, meals, tours, and other privileges or services from airlines, hotels, and other providers for Your benefit, and on the express condition that We shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith, whether or not such intentional or careless actions or omissions result in any loss, damage, delay, or injury to You or Your travel companions or group members. We shall not be responsible for any injuries, damages, or losses caused to any traveler and traveler assumes complete and full responsibility for, and hereby releases Us from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safely or security conditions at such destinations, during the length of the proposed travel. By embarking upon Your travel, You voluntarily assume all risks involved in such travel, whether expected or unexpected. You hereby expressly release and discharge Us from all such claims, demands, injuries, damages, actions or causes of action.

Note: * ‘You’ or ‘Your’ used in these contexts includes any other traveler taking Your Experience with You whose inclusion was provided in Your Experience’s description e.g., airfare or hotel "for (2)", etc. as well as any additional travelers arranged by Us in connection with Your Experience. ‘We’, ‘Us’ and ‘Our’ used in these contexts includes us and our partners & affiliates.