If you don't remember your password, click on the link "Forgot password?" at the time of authentication in the “Log in” and enter your email address. You will receive a recovery email with a link to the page for creating a new password.
If you suspect that your account has been compromised, please reset your password immediately. If you have reason to suspect a case of fraud, we kindly ask you to report it to the Relevant Authorities and provide us with a copy of the report within a period of 7 working days.
Please note: If we do not receive your report within the above time period, we will ask you to complete payment for any auctions you have won.